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Product Architecture CS1000

Site where has only IP Phone



【Maintenance PC】
 ・for Call Server (PBX)
_____Data Administration(Japanese)
 ・for Signaling Server
 ・for CCM
 ・for CallPilot











IP Softphone 2050
The features are basically same as i2004

December 2009
Manufacture Discontinued

wizardtelecom Nortel PBX CS1000E Meridian Option 11C Option 61C Option 81C maintenance

CallPilot
(Voice Mail)



Digital Phone
M3900 series


Site where has Gateway
and IP Phone

Communication Server 1000

CS1000E

OR

LAN

LAN

Local Cable

Digital Phone
M2000 series

Manufacture Discontinued
December 2009 End of Life

Amphenole
Cable


CS1000M




Meridian feature summary

CCM
(ContactCenterManager
)


Analog Phone,FAX, Modem, etc
IP Phone
1100E series
IP Phone
1200 series゙
(economy version of 1100E series)
VXI headsets
for Phone or PC

Patch Panel Wiring Figure
Main Feature
Mailbox
Voice Menu
Time of Day Control
Announce
・ Unified Messaging
IP Phone
2000 series
Main Feature
Realtime reporting (CCMS/CCMA)
・ Historical reporting (CCMS/CCMA)
・ Skillbased routing (CCMS/CCMA)
・ Middleware for CTI (CCT)
・ Unified feature(CCT/CCMM)
________Agent Desktop
________E-mail
________Outbound
________Web Communication

      PC